(Hess tile Cleaning)


The Cleaning Process:

Our goal is to make your pool tile look new again.

First, we shut off your filter system (and auto-fill valve) so it does not come on during the cleaning process.  If you have auto-fill, we will turn it back on before leaving.

In order for us to clearly see the calcium that needs to be removed, we drop the water level of your pool approximately 6″ below the bottom of the tile.

The most effective way to remove hard water deposits from pool tile and rock is with an abrasive made from recycled glass called “glass bead”. Hess Tile Cleaning uses only the finest quality glass bead available.

To protect your tile, the bead that we use is very fine, almost like a powder. However, the bead is heavy enough to fall down to the bottom of the pool. After we clean your tile, we vacuum the bead into a canvass bag for recycling. This vacuuming process removes 99% of the bead from the bottom of the pool. 

Sometimes, your pool water will look cloudy after cleaning, especially if we are cleaning rock.  This will clear up in a couple of days after your system is back to running again. We recommend rinsing out your cartridge filter (the big filter) after a week or so.

Finally, we apply a polish to your newly cleaned tile. This polish will give the tile that “wet look” and your tile will shine like new. 

Keep in mind, we cannot prevent the calcium from coming back. The time it takes for the calcium to return will depend on how hard your water is, normally, 3-5 years.

After we are finished, it is the customers' responsibility to refill the pool. When your pools’ water level is back to normal, the customer turns the system back on and resets the timers for the pool sweep, if needed.

Hess Tile Cleaning will not leave a mess. We are committed to leaving your pool and surroundings clean and tidy.

We hope that you will recommend our service to your friends, family and neighbors who also have pools. Of course, we also hope that you will call us back for your tile cleaning needs in the future.

We also clean pool coping (bull-nose brick and cement) and rock waterfalls.

Swimming Pool Tile Repair:

Broken swimming pool tiles leave a bad impression. But this is extremely common and a relatively quick fix.

Typically, fixing your pool tiles is fairly simple, and rarely requires replacing all of the tiles.

If you don’t have your exact missing tile, don’t worry, we can replace it by getting in touch with the local supplier and can sometimes find a perfect match. 

Occasionally, the pool tile supplier has discontinued the tile. In this case we will match the color as best we can.

Once we replace the damaged tiles, it takes two days or so for the grout to set up and dry.

Hess Tile Cleaning is an expert pool tile repair and restoration service, so our work will be usually be finished within a day, and your pool tile will look sparkling clean and new again.

Call us or email us for a free estimate!


Monday8:00AM - 5:00PM
Tuesday8:00AM - 5:00PM
Wednesday8:00AM - 5:00PM
Thursday8:00AM - 5:00PM
Friday8:00AM - 5:00PM
Saturday8:00AM - 5:00PM


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